New American Funding Reviews
Review by Edna Pichardo for Tania Murray
Completed transaction on November 24, 2020
Towards the end of the process it was great to have one person contacting me, I was very confused when we received emails requesting documents and signatures from various people. Overall great experience, Thank you.
Review by Maria Vilchis for Tania Murray
Completed transaction on November 24, 2020
Everyone was helpful and courteous at New American Funding as well as informative.
Review by Sara Luna for Tania Murray
Completed transaction on November 24, 2020
We were given a one day notice that closing would have to be done the next day. We made arrangements to be there and then the title company did not have the closing documents when we arrived. Not sure who dropped the ball but everyone knew our appointment was at noon and no one bothered to call and tell us nothing was ready
Review by Emmanuel Reyes for Tania Murray
Completed transaction on November 24, 2020
Several emails with documents to sign were sent and no communication with me on them being sent to complete immediately, it took two to three days until I looked through my 200 daily emails to find them and complete. It made the process more confusing and I had to follow up with Valerie. My realtor and loan officers usually call or text immediately on transactions like this. I just went through a business loan and the loan officer would contact me every step of the way.
Review by Ivan Jaquez for Tania Murray
Completed transaction on November 24, 2020
The experience was good, and above “just ok” it just wasn’t great. The only issue I had, was being advised by one of your employees to make a payment which in turn took away my 2 months of no payments. Instead it was just one. It might not seem like a big deal, but it’s about the principal that one of the incentives to refinance was getting 2 months off of no payments.
Review by Corey Gravesande for Tania Murray
Completed transaction on November 24, 2020
Everyone who was associated with our loan was very attentive from early morning to late at night. I felt that everyone really cared and wanted me to get approved for the loan.
Review by Javier Ledesma for Tania Murray
Completed transaction on November 24, 2020
Good service was provided by Ms. Guzman. She went out of her way to get us approved.
Review by Jesse Sublasky for Tania Murray
Completed transaction on November 24, 2020
Always answering any questions I might have. If they did not have the answer right away they would get back to me promptly. Always friendly.