New American Funding Reviews
Review by Lacey Brown for New Womack
Completed transaction on November 3, 2020
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Review by KERI EHLING for Moni Amasio
Completed transaction on November 2, 2020
The refinancing process is new to most customers. Consistent communication on the next steps and setting expectations (Including timing) would have been helpful. Also, there seemed to have been a misalignment between the loan officer and ‘production assistant’.
Review by Allen Nixon for Anonymous Anonymous
Completed transaction on November 2, 2020
The refinancing took longer than anticipated. I understand that the demand was overwhelming, but I would have liked more updates regarding how much longer it was going to take.
Review by Melissa Mejia for Anonymous Anonymous
Completed transaction on November 2, 2020
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Review by Christopher LeBeau for New Sinak
Completed transaction on November 2, 2020
Tom and his team are experienced in this business. They helped my family and I make a co-signing experience loan possible. The only downside, and I know a good part of this is due to the inundation of loans and refinances that happened, but communication / updates were infrequent. Delays didn't bother me but I felt in the dark often. Whether an automated email or a quick phone call, something like this occasionally would have made me feel like my loan had not been lost in the shuffle.
Review by Heather Katz for Anonymous Anonymous
Completed transaction on November 2, 2020
I had very little communication with Mitch directly. My husband handled our refi but the times we interfaced were easy.
Review by Victor Coggi for New Mudry
Completed transaction on November 2, 2020
It was our first time dealing with a government backed mortgage versus a conventional bank mortgage and all the small details were not communicated with the reasoning stated on the abundance of applications being considered. Outcome of funding was completed as promised
Review by ALLEN DUKE for New Duran
Completed transaction on October 31, 2020
Kinda felt in the dark with everything. But this was my first home buying experience, and realize I'm not the only person buying a home at the time. But overall it was an experience like no other
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