New American Funding Reviews
Review by Janet Williams for Anonymous Anonymous
Completed transaction on July 11, 2017
Charles has been supportive but the refinance has not been in my favor
Review by Sally Reed for Anonymous Anonymous
Completed transaction on July 11, 2017
Not repeating your requests for paper work that I have already submitted. Sending for IRS paperwork and not letting me know I might receive requests from them (they are very vague about what is being requested and why). The delay on the closing and delaying my moving date caused an increase in my moving costs.
Review by Melody Pascale for Anonymous Anonymous
Completed transaction on July 10, 2017
I worked with Donny mostly and he always took the time to answer my calls or call me back right away. What was needed from us was communicated well and overall the situation we thought was near impossible worked out and we are happy in our brand new home!
Review by Kelle Ammerman for Anonymous Anonymous
Completed transaction on July 9, 2017
When the process first started, Kate was great. As the process progressed and especially when the refi cash out turned into just a simple refi things changed. Communication dropped off, Kate was no longer as helpful. I received about a half a dozen phone calls from new American funding "collections" because the June payment had not been made but Kate told me not to make the June payment. The left hand did not know what the right was doing.
Review by Barbara Crowder for Anonymous Anonymous
Completed transaction on July 8, 2017
Timing promises be kept. It cost us over $500 in interest because the closing did not happen as scheduled. We were rescheduled 3 times through no fault of our own.
Review by Victor Claudio Ortiz for Anonymous Anonymous
Completed transaction on July 7, 2017
accuracy on the service
Review by Evan Carlon for Anonymous Anonymous
Completed transaction on July 5, 2017
Aaron was great to work with, he explained things so it was easily understood. Has good friendly way about him and enjoyed talking with him he is a true professional. I recommend him highly!!!!!!
Review by ANTONIO RODRIGUEZ for Anonymous Anonymous
Completed transaction on July 5, 2017
Would have liked better communication between your office and us. The service took much longer than expected but I think it was due to the other offices Berta had to deal with. Over all we are happy we got the loan and the home we alway wanted. Please take care of Berta as she did her best with the support she had.
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