New American Funding Reviews
Review by Norman Griffith for New Allsopp
Completed transaction on October 9, 2018
Unfortunately the hiccup at the end is what is memorable. We had very little contact with Matt. We were told to give a quote for homeowners, our quote was less than the new policy. Then we were told the loan was going to be cancelled. We feel having only one person as a point of contact would have been a tremendous help. E-mail is great but a telephone call can clear up misunderstandings so much quicker.
Review by Holly Steinfadt for Anonymous Anonymous
Completed transaction on October 5, 2018
I would have liked him to go over the exact amount I was getting back from my refi and exactly what the funds were going to. I was NOT aware until I signed the closing documents that my funds were only going to 2of my credit cards when I had spoken to Tom about paying both my husband and my credit cards. I would have liked clearer communication, and exact dollar amounts, and what was going to happen when the loan closed. I did not know I was being sent 3 separate checks. A little frustrating.
Review by Miguel Paxtor for Anonymous Anonymous
Completed transaction on October 5, 2018
We had a lot of questions and all were answered and explained for us to understand
Review by MIGUEL ALVAREZ for Anonymous Anonymous
Completed transaction on October 5, 2018
Sorry no comment
Review by John Cole for Anonymous Anonymous
Completed transaction on October 5, 2018
Jeremy was very helpful
Review by Francisco Lopez Arenas for Anonymous Anonymous
Completed transaction on October 5, 2018
ok
Review by Scott Taylor for Anonymous Anonymous
Completed transaction on October 3, 2018
Specific information was told to Kate about the insurance issues we were going through and requested a higher amount be factored in, however when docs began coming in the lower incorrect information was used. Trevor - one of the processors worked with me to correct the issue while Kate seemed perturbed or bothered when the issue was brought to her attention. Additionally I requested to ensure a specific dollar amount was available at close and Kate’s fell $900 short of what we needed.
Review by Lisa MacDonald for Anonymous Anonymous
Completed transaction on October 3, 2018
This was a short sale and it didn't seem as though communication was consistently quick and effective.
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