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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 417,368 reviews

Customers were not compensated for their New American Funding reviews.

3.2 June 22, 2026

Review by Donna Gilliam for Edward Koziol

Completed transaction on June 22, 2026

would have been better if the person covering for Tasha's vacation would've known what she was doing or at least cared about the file. It also would've been better if the loan officer was a little bit more knowledgeable. He was very nice and profess teacpence.

3.2 June 15, 2026

Review by Richard A Myrick IV for Daniela Valencia

Completed transaction on June 15, 2026

Better communication!

3.2 June 9, 2026

Review by Vickie Schmidt for Jason Barnes

Completed transaction on June 9, 2026

Kept us going around circles Not worth the money or hastle

3.2 June 8, 2026

Review by Kayla Clark for Jack Molskow

Completed transaction on June 8, 2026

Dedra Everette was absolutely wonderful! She was truly the main reason we were able to close on time. Jack was great- but when it came to our actual closing, he was more hands off. Maybe that wasn't a part of his job, but it was hard to figure out who needed to get the ball to the finish line. The day of our closing, we kept getting calls from our title company saying they didnt have any of our information. They were telling us we would not be closing that day. We didn't know until about an hour before we were suppsed to close that we would actual be able to. We were told it was the underwriters, but this was an extremely stressful time. I am very thankful that Dedra worked tirelessly for us. Like I said, Jack was great at getting us approved for the loan, explaining different payoffs and getting our intitial documents- I'm just not sure if it is a NAF disconnect or what- but I am glad we were indeed able to sign that day after all.

3.2 May 17, 2026

Review by David S Locker for Matthew Hoffman

Completed transaction on May 17, 2026

They did a great job

3.2 May 10, 2026

Review by Anna M Jaramillo for Laromy Stratton

Completed transaction on May 10, 2026

You require the same paperwork, appraisals, certificates etc that you currently have on file which only cost us more money. It was a simple refinance process which in my opinion should not have taken >45 days to close. Your closing costs are too high. You make extra work for your people which I think is unnecessary, and is reflected in their score. I feel that Kim doesn't listen to what your question are, talked to me like a child and seemed to always talk over me. She was very good about explaining things but occasionally wasted her time by trying to explain or answer things that was not originally part of my question. Laromey started out good and strong by returning phone calls <24 hours but then there were times I didn't hear from him at all. Our original loan has always been paid on time and sometimes a month early except for 1 time that we didn't receive a bill. My overall complaints are a company problem and not so much a Laromey or Kim problem, they were probably just doing what was required of them

3.2 May 8, 2026

Review by Deanna Cole for Kara Cuka

Completed transaction on May 8, 2026

I often felt I didn't know what I was signing. I trusted the team would not ask me to sign anything that would have a adverse effect on the process, but not being in this business some additional explaition or a walk through of documents I needed to sign would have been helpful.

3.2 May 3, 2026

Review by Cassandra L Lusso for Doug Stahlschmidt

Completed transaction on May 3, 2026

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