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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 417,100 reviews

Customers were not compensated for their New American Funding reviews.

3.0 June 5, 2025

Review by Sheila Price for New Brown

Completed transaction on June 5, 2025

Better communication and being more forthcoming about information related to our loan and the overall process would have made the experience better. I felt like I was bothering her and being rushed off of the phone whenever I had a question. If detailed information had been provided up front I wouldn't have had so many questions.

3.0 June 5, 2025

Review by Sean Bourbeau for New Brown

Completed transaction on June 5, 2025

Communicate better.

3.0 June 5, 2025

Review by Wesner Agenor for New Brown

Completed transaction on June 5, 2025

Very professional and knowledgeable

3.0 June 5, 2025

Review by Tynesha Walls for New Brown

Completed transaction on June 5, 2025

It was just okay.

3.0 June 5, 2025

Review by Cora Lewis for New Brown

Completed transaction on June 5, 2025

The service was great from the beginning, but toward the end we kinda ran into the wall. But it was worth it at end.

3.0 June 5, 2025

Review by Carolynn Brooks for New Brown

Completed transaction on June 5, 2025

I was often frustrated in dealing with Becky because I would have to send the same documents to her numerous times. I was faced with two family catastrophes during the period of trying to close on the refinance and I felt overly-stressed by Becky and her team's responsiveness. I would have loved to have had a call to go over everything prior to closing. I wasn't even notified about the closing date, time and place until I asked.

3.0 June 5, 2025

Review by Maurice Hill for New Brown

Completed transaction on June 5, 2025

When working with a loan Agent it should only be that one,unless something comes up when you have to use another. Because if not you keep on repeating things over and over and that gets frustrating..

3.0 June 5, 2025

Review by Streisand Garrison for New Brown

Completed transaction on June 5, 2025

The time she took out to contact my place where I was living to explain what was going on concerning where I was living.

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