New American Funding Reviews
Review by Sheila Price for New Brown
Completed transaction on June 5, 2025
Better communication and being more forthcoming about information related to our loan and the overall process would have made the experience better. I felt like I was bothering her and being rushed off of the phone whenever I had a question. If detailed information had been provided up front I wouldn't have had so many questions.
Review by Sean Bourbeau for New Brown
Completed transaction on June 5, 2025
Communicate better.
Review by Wesner Agenor for New Brown
Completed transaction on June 5, 2025
Very professional and knowledgeable
Review by Tynesha Walls for New Brown
Completed transaction on June 5, 2025
It was just okay.
Review by Cora Lewis for New Brown
Completed transaction on June 5, 2025
The service was great from the beginning, but toward the end we kinda ran into the wall. But it was worth it at end.
Review by Carolynn Brooks for New Brown
Completed transaction on June 5, 2025
I was often frustrated in dealing with Becky because I would have to send the same documents to her numerous times. I was faced with two family catastrophes during the period of trying to close on the refinance and I felt overly-stressed by Becky and her team's responsiveness. I would have loved to have had a call to go over everything prior to closing. I wasn't even notified about the closing date, time and place until I asked.
Review by Maurice Hill for New Brown
Completed transaction on June 5, 2025
When working with a loan Agent it should only be that one,unless something comes up when you have to use another. Because if not you keep on repeating things over and over and that gets frustrating..
Review by Streisand Garrison for New Brown
Completed transaction on June 5, 2025
The time she took out to contact my place where I was living to explain what was going on concerning where I was living.