New American Funding Reviews
Review by Dena Ardillo for Brian Walter
Completed transaction on January 28, 2022
Overall communication could have been much better. A few days before we were scheduled to close, some questions came up about an extra lien on our property. I was instructed to call a county department and ask for a certain form to be sent. They had no clue what I was talking about and said there was no lien. Then more questions arose about another document that had been recorded against our loan and again, I was instructed to make phone calls to clear up the situation. If these questions had been resolved earlier in the process we would not have encountered the delays which caused us to have to reschedule the notary (who was very rude) and we also lost money which then had to be paid to our home equity investment payoff rather than to us. Multiple emails back and forth between myself and our processor Jill which became extremely frustrating. If something is urgent and needs to be handled ASAP, then call. An email is not the best method to reach out for something urgent. By the end I was left incredibly frustrated.
Review by Robert Dimick for Curtiss Alderson
Completed transaction on January 27, 2022
I didn't really deal much with Curtiss, my wife did a majority of the work.
Review by Michael Munderloh for New Andersen
Completed transaction on January 25, 2022
Always available for questions.
Review by Shawn Glowzynski for Daniel Sell
Completed transaction on January 23, 2022
1) Daniel made or insinuated results that did not manifest. I had told Daniel that I would need $45k after the refinance. He emphatically told me that, if the numbers didn't work out, he would reach out to ensure I would get all the money I needed. When the amount I would receive was less thank $45k, Daniel backtracked on his promise. This was wildly misleading and eroded the trust he tried to lay down. 2) I was told, in summary, that once all the paperwork and such went through I would have to wait 3 business days before I got money. Instead, after 3 days, I got an email stating "in 2 weeks you will get information about setting up payments". Daniel was aware I needed the money to pay for my wedding and this delay in pa
Review by ROBERTO MONTESANO RODRIGUEZ for New Cadet
Completed transaction on January 23, 2022
I could not received my house in the committed date (and when I had my flight to Orlando).
Review by Theresa Allen for Mia Jensen
Completed transaction on January 22, 2022
It was great due to the fact that we received the funding with a great rate. The reason for my 2 and 3 stars would be the communication. I am sure it is difficult doing virtual with married couples but i would advise when texting and emailing that all parties on are included. Sometimes communication between married couples is not always transparent so it would be wise when communicating to clients that all parties are included no matter what.
Review by Troy Heller for New Petrillo
Completed transaction on January 21, 2022
I have questions and nobody will call me back I’ve tried several attempts to get a hold of somebody Jackie or Heather and nobody will call me back. Please call me
Review by Larry Obermeier for New Hohe
Completed transaction on January 19, 2022
I dealt with Debra for almost the whole process.
Smart Moves Start Here.