Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 416,881 reviews

Customers were not compensated for their New American Funding reviews.

3.0 September 9, 2021

Review by Darrell Bowles for Nadder Khatemi

Completed transaction on September 9, 2021

I was clear on what my specific needs were when I was first contacted by Nadder. I felt lead to believe these needs would be met. In the end, not one of my requests were met and I had to borrow a lot more money on the loan because of that.

3.0 September 9, 2021

Review by Natosha Oxborrow for New Hofhine

Completed transaction on September 9, 2021

Communication wasn’t as clear as I would have hoped—

3.0 September 9, 2021

Review by Shawn Ryan for New Maxfield

Completed transaction on September 9, 2021

The information I was given in the beginning was that it was a very quick and easy "streamline interest rate" change. It was more complicated than I expected and cost me over $1,000 for interest that I wasn't prepared for. In my opinion, the process should be more upfront with the details and treated less like a sale. Aside from that it's still an excellent mortgage company!

3.0 September 9, 2021

Review by Kristine Harris for New Maxfield

Completed transaction on September 9, 2021

Bailey was not our original loan officer. We were never informed our original loan officer was no longer with the company until I asked about it. The process took a lot longer than what we were originally told it would take. There were many issues along the way that could have been avoided if communication from New American Funding was better.

3.0 September 9, 2021

Review by Steven Kane for New Maxfield

Completed transaction on September 9, 2021

I was unaware the cost to refinance would be so high. If I'd known I would spend nearly $5k to get 3/4th of a point I wouldn't have done it. It's like a year's worth of payments just disappeared.

3.0 September 9, 2021

Review by Timothy Barbour for New Alvarez

Completed transaction on September 9, 2021

Sergio Alvarez is a super nice professional who seems good at his job. My only complaint is that there were times I would send emails to him and his team and would not hear back for day if at all . My guess is that they are super busy but when going threw the already stressful process of financing a home not getting questions anwsered raises the stress levels. What I can say is we had a fairly short closing deadline and even with some unexpected issues arising Sergio got us closed quickly!

3.0 September 9, 2021

Review by Devin Singh for Ricky Miranda

Completed transaction on September 9, 2021

.

3.0 September 9, 2021

Review by Linda Cook for Ricky Miranda

Completed transaction on September 9, 2021

The communication between you and the processor assigned to support me/us was very scattered, at times did not represent clarity of message and involvement between the two and a situation involving a change of "terms" for our loan costs without up-front communication. This resulted in me extending a lot more energy to pull things together, which was added stress at a time that i/we were juggling a lot of things.

Smart Moves Start Here.Smart Moves Start Here.