New American Funding Reviews
Review by Toni Bauernhuber for Heather Scruggs
Completed transaction on September 9, 2021
It took a very long time and required a huge amount of paperwork that seemed to duplicate what we knew they already had. We would go weeks without hearing any word of what was going on. For a simple refi of an existing loan it seemed very clumsy and poorly done
Review by Carol Barrows for New Petrillo
Completed transaction on September 9, 2021
Not enough communication about the progress of our loan.
Review by Deedee Schwab for New Petrillo
Completed transaction on September 9, 2021
Heather should not have told the Buyer we were closing in time...when she did not know if that was true or not...that reflected not so good on me...
Review by Albert Paredes for New Petrillo
Completed transaction on September 9, 2021
I think in the times of covid and being busy made things harder to complete but it seemed like I wasn’t replied to much and that things took longer than they should. However everything did go as planned and I purchased my house. Heather was always pleasant when we talked and before the covid shut downs she was always quick to respond. I’m sure the shut downs made things much more difficult to handle.
Review by Bruce Audette for New Petrillo
Completed transaction on September 9, 2021
lower interest rate would have helped
Review by Randy Williams for New Petrillo
Completed transaction on September 9, 2021
.
Review by Michele Wright for Barbara Kramer
Completed transaction on September 9, 2021
To be a memorable experience one would have to be one step ahead of the client communicating relevant information in a timely manner. Delivering on promises made and speaking to things within your span of control.
Review by David Fortner for New Sweet
Completed transaction on September 9, 2021
Bridgette was very helpful, but other staff at NAF made the overall experience unpleasant. They misplaced several documents - for example, my contractor had to send his COI 3 times. In particular, the underwriter assigned to our loan made some demands for documentation that were simply ridiculous, totally unnecessary. We almost missed our closing date due to last-minute demands. I understand and appreciate due diligence, but this underwriter went far beyond that.
Smart Moves Start Here.