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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 416,164 reviews

Customers were not compensated for their New American Funding reviews.

2.8 May 12, 2024

Review by Alan L. Mier for Nick Graf

Completed transaction on May 12, 2024

I wanted to be able to speak to Nick a couple times on the phone. 98% of our communication was done via text….even though I would specifically ask him to please call me. VERY FRUSTRATING!!!!

2.8 May 9, 2024

Review by Shelby Phillips for NMLS 6606

Completed transaction on May 9, 2024

Better help on how to apply for MCC. Better communication about timeline and status

2.8 April 12, 2024

Review by Hanna Rasche for New Polin

Completed transaction on April 12, 2024

The experience could have been better with improved communication across DK, legal, and the title company. Also, it was not properly communicated that funds would not be disbursed on the closing date.

2.8 April 9, 2024

Review by Danica Pupa for New Basiliere

Completed transaction on April 9, 2024

Communication should have been much more frequent and much clearer. lack of clarity and information created a lot of unnecessary stress and confusion.

2.8 March 21, 2024

Review by Nathan Langston for New Lopez

Completed transaction on March 21, 2024

There were just issues with what was told to me in the begining ended up being way more complicated to get loan through But I am happy that we were able to finally get it done for sure and Thank You to Sammy and Jennifer Yang for all of the work

2.8 February 19, 2024

Review by Siva Sathyanaray Mur Uppu Divakara for Indy Johar

Completed transaction on February 19, 2024

Responsiveness

2.8 February 19, 2024

Review by Ranjit Kalidasan for Indy Johar

Completed transaction on February 19, 2024

The loan coordinator asked to change the mortgage info in condo insurance before the loan was processed. When I resisted I got an unpleasant experience in dealing with the coordinator. LAter during the closing, the attorney said I did the right thing legally. Hope you can improve on this and dont put undue pressure to applicants to do anything illegal.

2.8 February 19, 2024

Review by Kaley Dee for Indy Johar

Completed transaction on February 19, 2024

we understand it was circumstances maybe out of your control & more to do with the underwriter or COVID but it took almost 4-5mnths (??) to close?? we had to resend documents each month, gets letters from the bank, there were so many delays. and when we finally did close the paperwork got screwed up & we had to do it over. it was a lot of time and paperwork that we felt could have gone smoother

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