New American Funding Reviews
Review by Narendra Ramineni for Suren Sampat
Completed transaction on February 8, 2024
No communication at all unless we call multiple times or send multiple emails.
Review by Rama Rao for Suren Sampat
Completed transaction on February 8, 2024
Communication could be better. Had to send umpteen no. of time to get responses.
Review by Shabsai Shuchatowitz for New Knopf
Completed transaction on February 8, 2024
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Review by Andrew John Hart for New Knopf
Completed transaction on February 8, 2024
Too many email threads, being a first time home buyer I just felt lost and I ended up talking to three different people and it was difficult to keep it all together. Everytime I called someone it was friendly enough but after the hello I felt like I was being shooed off the call. I would ask straight forward questions and most of the time I would get a decent answer but sometimes my questions were just ignored I would get urgent document requests at 11pm... That stuff keeps me up at night.
Review by Chelsea S. Dishman for Matthew Ewald
Completed transaction on February 8, 2024
You guys can’t get my name right. It must have been wrong on 40 documents I signed for the loan. Sometimes it was my maiden name, sometimes it was a name you just got completely wrong. And this satisfaction survey? It was addressed to Chelsea S. I am Chelsea D. I am really really frustrated that you can’t get this right.
Review by Ann Brody for Linda Schimoler
Completed transaction on February 8, 2024
The process took far longer than I expected and I had to make frequent inquiries about the delays. The paperwork was about as bad as I expected, but on top of it all, the underwriters wanted me to create a larger revenue stream by making withdrawal s from my 401K that were unnecessary since my income is more than sufficient for my needs. I had to get my financial advisors involved at several points to negotiate terms. The closing was similarly confusing about who was to provide the info.
Review by Rajeshwar Pilly for Lina Sampat
Completed transaction on February 8, 2024
Can be better in communication.
Review by Jean P Sirois for Mark Chaffee
Completed transaction on February 6, 2024
Very little communication. Understand it’s an unusual time but extra communication is needed. Process through attorney to close and for payoff is slow as the payoff got to them immediately but has still not reached the bank 3 days later. Whole process could use more communication and speed especially during coronavirus. And this was a simple refinance pushed by the broker.
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