New American Funding Reviews
Review by Eugenia Baltar for James McKibban
Completed transaction on July 7, 2021
what made my experience not too memorable is the fact that I rarely got updates on how the loan was proceeding, I had to ask for updates, my communication with the account managers was almost not existent and when the loan was ready to close I didn't even get an email with the CD I had to get this document from the closing agent, I know its a busy time, but the response that I got from one of my inquiries was and I'm paraphrasing: "unfortunately that's how things are right now we're backlogged"
Review by Tara Charvet for James McKibban
Completed transaction on July 7, 2021
Better/More Communication. Luckily this was only a refi and not initial loan.
Review by Mickie Dutton for Dominic Svornich
Completed transaction on June 27, 2021
Do not care to clarify
Review by Randy Boehlke for New Short
Completed transaction on June 24, 2021
Lender communication with both the listing and selling agents could have been much better. We did not know if we would be able to sign until the very day of signing and that information came from the title office.
Review by Saundra Hunter for Jane Schatz
Completed transaction on June 22, 2021
In the beginning I felt there was no communication between the lender and my clients. My clients complained that no one contact them for weeks after the loan was submitted. I even reached out to say they would like some communication from someone, The end was good, because had Jane not gotten on the case of the appraiser we would not have close for at least a week later. I believe the appraiser did not do the appraisal until the day of walk through, which delayed the closing for two days.
Review by Hope Carter for New Welch
Completed transaction on June 17, 2021
There was a lot of confusion with paperwork and close dates. Made the process quite unpleasant and overshadowed the joy of closing.
Review by Syrivia Simmons for LaShan Abraham
Completed transaction on June 13, 2021
ALL AROUND AWESOME!
Review by Tara Radmall for New Byers
Completed transaction on June 11, 2021
Getting our loan closed when it was scheduled.
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