New American Funding Reviews
Review by Michael Martine for Colleen Rodriguez
Completed transaction on May 20, 2026
Too many cooks in the kitchen. One hand didn't know what the other was doing concierge help was a absolute joke. Knew nothing and did
Review by Jolene Blaser for The Team
Completed transaction on May 20, 2026
The communication wasn't great. I thought with the buy down I would get a lower rate. I'm used to working with Matt, different level of communication. I missed working with Matt directly.
Review by Kathy D Anderson for Matt Richardson
Completed transaction on May 9, 2026
Very volume orented! making a long term finanical comment is a big deal for the customer and Matt certainly didn't com through, infact he completely relied on the digital platform for communication, very cold and uncaring. teresa was knowledgeable and available. Overall- I would not use NAF again and would not recommend using them, Also, the process on a 25% Down loan was way to cumbersome and long.
Review by Jazmine Holley for Joyce Kulakowski
Completed transaction on May 2, 2026
It was very hard to reach Stephanie during regular hours and email was the only way she seemed to reply to me. There was a lot of last minute documents she always seemed to need and we didn't get the documents to close until the day of closing but I was constantly told we were on track to close.
Review by Kathrine Bechtold for Jesse Valenzuela
Completed transaction on April 20, 2026
Better communication and explanation if the process. A list of what is coming, when its due and next steps. Message need to be answered whet they are voicemail or email.
Review by Jordy Jose Martinez for Craig Murphy
Completed transaction on April 3, 2026
payment didn't went down as much as i would like and pmi became more expensive closing cost too expensive
Review by Rex Frank Czuba for Scott Ponick
Completed transaction on April 2, 2026
I has requested a rate lock at 4.875% but the appropriate boxes werent checked or completed by NAF and it wasn't honored at time of closing. I also was told conflicting information many times about the status of my loan and felt like no one was being open or honest with me. I've used NAF before but this has really soured my view.
Review by Shereka L Davis for Chris Drexler
Completed transaction on March 31, 2026
More communication. I needed clarity to make sure I was on the same page and I couldn't get my questions answered until I spoke with the agent at the subdivision.
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