New American Funding Reviews
Review by Lino Fleurant for New Mason
Completed transaction on August 24, 2023
Everything was on times
Review by Sugiery Garcia for New Gouveia
Completed transaction on August 18, 2023
Communication between all individuals on Steven team would have made the process more pleasant. I was told different information many times. It was frustrating!
Review by Melissa Becker for New Squires
Completed transaction on July 14, 2023
Several communications were sent to people outside our loan process and we received paperwork on other clients
Review by Patrick Harris for New Wasbin
Completed transaction on June 22, 2023
Riana needs to communicate more with the Agents representing mutual clients. I felt like I was constantly having to go through my buyer's to get answers and playing "telephone" and things were miscommunicated often as a result. I never knew when appraisal came back, I never knew were we were in the loan process. Even when I scheduled closing I still didn't have all the pertinent information that I needed. Also, my client, John Weal was very displeased with how things played out in the end. Overall, it wasn't the worst experience I've had with a lender but it definitely wasn't my best experience with a lender. There is marked room for improvement. Patrick J Harris Broker Owner RE/MAX Crossroads
Review by Mike Rance for New Tabares
Completed transaction on December 12, 2022
When the buyer wants to close early the title company and lend tell me it’s not their job to communicate or pick pick up the phone.the realtor calls and basic Is told it’s not my job to do this and has attitude .then sends an email says to mind my own business.its my client and I follow up on every closing the client deserves the best Yes we closed week early
Review by Jose Luis Guzman for Edwin Garay
Completed transaction on May 19, 2021
Not to held the borrower hostages e during the process of the loan. He was very kind at the introduction of it, but changed the strategy in the middle of the process.
Review by Jodanne St George for New Palermo
Completed transaction on May 15, 2024
I think there should more communication on how your loan process is handled. Also that all the information is told up front (like having reserves). The pros and cons of the different loans.
Review by Crystal Fisher for New Palermo
Completed transaction on May 15, 2024
I was disappointed that after review from CHFA when my loan amounts needed to change that no one took the time to call it out and explain it to me. All documents sent to me for electronic signature were asked in a rush and so I did not have the time or expertise to realize this was changing my overall loan amount and therefore my monthly payments. It was not until I showed up at the lawyer's office for closing that I realized the change and was not happy it had not been explained to me. Everyone was friendly and answered my questions while trying to obtain my business, but once the ball was rolling, there was a lack of communication and explanation. Being a first time home buyer, this was frustrating.
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