New American Funding Reviews
Review by Joseph S Grenadier for Dante Corporation
Completed transaction on February 9, 2025
90 days and u had to call each time to discuss why
Review by Pabell for Anonymous Anonymous
Completed transaction on February 6, 2025
Great when the agent who used to work there was still there. Now cannot get anyone to return a call or anything.
Review by James Daley for New Lloyd
Completed transaction on January 23, 2025
Dusty sent a few emails with the status of our loan - automatically generated I am sure. Our low rating is due to the service we received from our loan officer A.C. Throughout the transaction we were dissatisfied with the service he provided from the beginning when he locked our loan without our approval to the end when he ignored our request for a specific closing attorney, and lost documents in the middle.
Review by Shelby Rhyne for New Cole
Completed transaction on January 14, 2025
better communication from the lender as well as faster processing. This felt like no one knew how their jobs were supposed to be done and it made it hard to get things completed in a timely manner
Review by Sonya Anyanwu for New Jones
Completed transaction on January 14, 2025
I have been a realtor for over 27 years. This transaction reminded me of working with shady mortgage companies, that my client selected. I was skeptical about my client using your company from the beginning. She said her past experiences were really good. The stress that she endured and additional expenses incurred due to the last minute and repetitive requirements levied between two underwriters who were not communicating was too much. Your agent gave my client, myself, and the seller false expectations. Either he was given incorrect information from the underwriter or things were not done on the front end of the loan which could have minimized the chaos and delays. My client is very lucky this was a relocation property and empty. This could have been much worse if people were actively in the house or a move was taking place by the seller.
Review by Kelly A Joyce for NMLS 6606
Completed transaction on January 10, 2025
We should of used our own bank and would of felt like a valued customer instead of being treated poorly and made to fill out extra paperwork and open new account for a trust that has been in place without a problem for 12 years. Our Financial advisor were floored but what was requested
Review by Billy Lee Hill III for New Schell
Completed transaction on January 8, 2025
We lost out on the rate decrease timeframe. Our initial rate we were quoted wasn’t locked, so by the time we finally closed the rate had jumped so much. The title company and our realtor were also very displeased with the communication from the entire NAF team. It was a stressful experience overall. We wouldn’t refer anyone to use this company. James is personable, which sold us initially. But he over promised and under delivered. Very disappointed.
Review by Kevin Lee Voss for New Edwards
Completed transaction on December 27, 2024
Openness about the process. We were shocked to see the payment at closing. Talked out of putting more down to have more manageable payments.
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