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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 415,280 reviews

Customers were not compensated for their New American Funding reviews.

2.0 February 23, 2024

Review by Craig Levenhagen for Ethan Gwirtz

Completed transaction on February 23, 2024

It should not be so difficult to have someone answer questions. We tried calling and never got an answer. We tried emailing and would get an answer sometimes.

2.0 February 23, 2024

Review by Megan Martino for Ethan Gwirtz

Completed transaction on February 23, 2024

Ethan was rarely responsive. When we asked for a rate buy-down, he cost us an additional $1000 because he did not act quickly. He did a very poor job calculating closing costs several times. Is this so difficult? In the end, insurance was overpaid $1510 and HELOC $381, and some closing was financed, even though we didn't want that. He changed closing date for no apparent reason. He did not respond when loan funded date was late. Only Liana Dunaway was helpful. I will never recommend Ethan.

2.0 February 23, 2024

Review by Jeffrey Gruenhut for Ethan Gwirtz

Completed transaction on February 23, 2024

Took over 100 days and the communication between myself and your team was awful. Only after I reached out to your CEO did this get across the finish line. I did get a great rate and the fees were super low - that was the only redeeming quality of my experience.

2.0 February 19, 2024

Review by Narsing Ravula for Indy Johar

Completed transaction on February 19, 2024

We have to follow up many times to get an answer .

2.0 February 16, 2024

Review by Richard Tousley for NAF ID#6606

Completed transaction on February 16, 2024

For the most part it was OK. Getting in touch with Riana was sometimes difficult but usually not. However, after many discussions about closing and being notified of the date we were supposed to close, both Riana and Serei decided a random date that was almost a week later than planned. This costed me a lot more money, because the only time I found out about it was right before the day closing was meant to happen. Then, instead of taking responsibility for this and trying to do anything to remedy it, both Riana and Serei blamed myself, the realtor, and my closing attorney. I am fairly certain I will never use New American Funding again.

2.0 February 12, 2024

Review by Thomas Cabano for Adam Hafiz

Completed transaction on February 12, 2024

My realtor made it very clear, that the lender I dealt with, did not do things in order of the way it should have been. Realtor says homeowners insurance should have been dealt with much earlier than the one week (actually four days), and thus, would not have delayed the closing, and not making me take two days off of work.

2.0 February 8, 2024

Review by Michael D McBride for Tim Shultz

Completed transaction on February 8, 2024

The entire process of getting approved was great. I would recommend this company. We didn’t use a realtor and communication from our loan officer was not the greatest. Concerns were not clearly communicated to us. I have never tAlked to tim Shultz

2.0 February 8, 2024

Review by Narendra for Lina Sampat

Completed transaction on February 8, 2024

I contacted them for a refinance enquiry on Sept 15 th and till Oct 10th i did not get a refinance estimate. So i asked them to drop my application and i was told that they were Very busy.

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