New American Funding Reviews
Review by JOHN TAYLOR for Josh Wallace
Completed transaction on August 18, 2021
1 phone call when we ran into a problem at closing. Even after complaining that no one had call me, I still didn't receive a phone call and didn't get an opportunity to get my questions answered.
Review by Charisse Brown for Anonymous Anonymous
Completed transaction on August 18, 2021
Nothing i was told was correct. The whole process was a mess. I was almost homeless because of false information. I would never use this company again or recommend it to any one.
Review by Robert Bunda for New Allsopp
Completed transaction on August 18, 2021
Loan process took 6 months. Docs were incorrect multiple times. Signed a total of 4 times. Communication was lacking on all fronts. I was really disappointed in the entire process.
Review by Tanya Christianson for Cindy Mirambel
Completed transaction on August 18, 2021
I didn’t appreciate that Cindy tried to switch my client to work with another real estate agent. Communication also wasn’t super great throughout the transaction. I do not feel comfortable ever referring a client to this lender.
Review by Brenda Williams for Tania Murray
Completed transaction on August 18, 2021
There was a lack of communication at times especially when the time was sensitive. There was a preferable interest rate that should have been applied but was never mentioned again. Being a first-time home purchaser we were not familiarized with the process. We lost the opportunity to save on the interest rates. The communication between the representatives and the underwriters was not sufficiently straightforward.
Review by Erika Muncy for Anonymous Anonymous
Completed transaction on August 18, 2021
Yes, well I believe that things would have been better if they would of kept their promises and had given us our keys on time.
Review by Luis Fernandez for Michael Terace
Completed transaction on August 18, 2021
We don't feel we were guided for the possible delays and situations that could and did occur. We should have had our refinancing open with several lenders. Our initial loan process with PL was cancelled without our permission or knowledge. We were exposed to fees and penalties due to delays not caused by us. Our rate lock expired due to the long process. Much of our angst and comes from lack of communication regarding how onerous the underwriting process.
Review by James Harrison for Irving Soberanis
Completed transaction on August 18, 2021
Our refinance took nearly 2 months. Irving had zero communication skills. Every question we had needed to be escalated to his boss because Irving would disappear for days, even weeks at a time. We finally got everything completed but will be leaving this company as soon as possible.
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