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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 414,272 reviews

Customers were not compensated for their New American Funding reviews.

1.3 January 13, 2025

Review by Edward Montgomery for New Moseley

Completed transaction on January 13, 2025

If they would have given me proper information at the beginning of the process rather than throughout the process. Things that was needed could have been easily sent in a iy matter rather than late. Communication with the buyer could be a lot better. Follow up when you say you are. Don't get nasty attitudes with the buyer for following . This process was the worse I have ever experienced in my life.

1.3 January 12, 2025

Review by Johnny Dale Jones for New Maxfield

Completed transaction on January 12, 2025

We started the loan process in Sept. 2024, we didn't close until Jan.2025. We were asking for a VA cashout refinance. Later on into the process we were told we couldnt do a cash refinace for our type ofnloan. Bailey should have known thos before we started it. We encountered many problems through the process. When we first started it our pest inspection was in date, however due to the lengthy process it expired and to pay for another inspection. Our house appraisal was in date as well and it expired due to the lengthy process. Bailey called my husband a lier because he thought he lied about the cost of the appraisal, he did not. On several occasions we were asked to send more paperwork and he had to have them that day. We have no access to print some of them off and we told him he did not have access. This is just a small amount of trouble we have had during the loan process. They lied and blamed the notary for a closing date reschedule(he did not). We found that there many errors made during the loan process.i would not recommend to anyone.

1.3 January 4, 2025

Review by Harold J Hunter for New Myers

Completed transaction on January 4, 2025

Communication lacked. unorganized.

1.3 January 1, 2025

Review by Joleen Marczak for NMLS 6606

Completed transaction on January 1, 2025

Scott was communicative, but it was the errors of his counterparts and lack of communication of them, last minute constant changes in requirements. Who wires funds to the wrong bank? Who puts assets in that aren't meant to be included/sold? Who says you have clear to close and then retracts the statement? Who has to deal with 3 different offices in 3 different parts of the country? Who preapproves someone then yet 1 day before closing, has a whole new set of rules/requirements? I will never recommend New American Funding ever! This was so stressful on the buyers, the buyer's sellers, the seller of the property of this buyer's sellers, the agents, the closer. Ridiculous!!!!!!!!!!!

1.3 December 27, 2024

Review by Joseph Matthew Hatfield for New Edwards

Completed transaction on December 27, 2024

Never tell your customers "congratulations" before the deal is done.

1.3 December 13, 2024

Review by Zachery Orosco for New Pruneda

Completed transaction on December 13, 2024

More communication

1.3 November 26, 2024

Review by Shannon Nevins for New Edwards

Completed transaction on November 26, 2024

Communication

1.3 November 4, 2024

Review by Charlie Hytell Jr for New Anderson

Completed transaction on November 4, 2024

like of communication and did not tell the truth about everything and cut corners on stuff and did not get her work done in time it took to long to get things done and text messages were very rude toward me never text back when i text her about a question she was not a friendly person too busy with her family not her work

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