New American Funding Reviews
Review by Alexander Reddington for Anonymous Anonymous
Completed transaction on December 12, 2025
These people deserve a ZERO for customer relations, if your not one of their "preffered" customers, they cut you off , no response to emails, texts , nothing, just the door ... Many other mortgage companies to choose from. I wouldn't recommend them to an enemy.
Review by shun h for Anonymous Anonymous
Completed transaction on December 12, 2025
Terrible experience
Review by josh zuhn for Anonymous Anonymous
Completed transaction on December 12, 2025
I do not recommend this company to anyone who who needs to close on time. This whole experience has been a nightmare and the only saving grace was the realtor they set me up with. My closing was delayed a week because my agent failed to realize the documents would need to be mailed out to me (during covid). Keeping in mind I was in another state than her and seller was in a different state than me. Also she was still requesting bank statements and other paper work the day of the supposed closing so it couldn't have happened anyway. Avoid this company at all costs!
Review by Wesley Graham for Anonymous Anonymous
Completed transaction on December 12, 2025
Very unprofessional
Review by Peter S for Anonymous Anonymous
Completed transaction on December 12, 2025
Ghosted me after I sent 100+ pages of docs
Review by Dominique Kirk for Anonymous Anonymous
Completed transaction on December 12, 2025
The entire refinance process was a nightmare. It took over half a (about 7 or 8 months) to refinance with New American Funding. We went through about 6 or 7 loan officers that were "quitting" and we were promised things time and time again that never happened. We were lied to multiple times. The only reason we went through your company was the promise we received when we went through you the first time, free refinance. We will never go through this company again and I would never refer anyone here.
Review by Erin Blum for Anonymous Anonymous
Completed transaction on December 12, 2025
Absolute train wreck of an experience. Not sure if they were overloaded or just incompetent, but the communication from this team was disorganized and erratic, their project management skills were terrible and their level of professionalism was abysmal. My favorite part was when we were three days away from the close date in our contract, I had just been informed that we would "probably close" by the deadline (not something you want to hear!), and I got an OOO bounce-back from my main point of contact who had gone to Hawaii without giving me a heads up that he would be gone. Ultimately we were put at risk of losing our new house and the sizeable amount of earnest money we had put down; it was only by the good grace of the seller that we were saved. The NAF team did not seem overly concerned about the terrible risk they put us in, and I haven't heard from them since as a follow-up to apologize for the monumental miss on their part. Cannot recommend strongly enough that you never use this company's services.
Review by Chris Trujillo for Anonymous Anonymous
Completed transaction on December 12, 2025
Terrible communication and inaccurate information. Avoid new American funding at all cost!
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