New American Funding Reviews
Review by Shauna Roskey for Beau Charbonneau
Completed transaction on February 14, 2022
Worst experience I've ever encountered! Huge lack of communication. Unavailability due to his personal life. Unprofessional with his performance and phone calls. Routinely heard profanity from his background and constant lighting of cigarettes. Said he would call back when in front of computer and NEVER call back. Did not answer questions specifically asked. Have incorrect info. The list goes on.
Review by Shahineze Saada for New Sheats
Completed transaction on February 14, 2022
She and her BOSS Never responded to emails on time and calls unfortunately. I hope you can make some changes. Thanks!
Review by Whitney Slone for John Maguire
Completed transaction on February 8, 2022
I had to request a liaison to communicate because John never clearly communicated what was expected or needed from us. When there was communication from John directly, he spoke condescendingly and was extremely rude.
Review by Victoria Pettinato for Paul Haynes
Completed transaction on February 4, 2022
Would take days to respond to me and my buyer and the title company and then have a remark that he is quick to respond. Disappeared for 2-3 weeks with no response, no voicemail set up, no vacation response. Called customer service to learn the 'entire team' was on vacation. yet no one informed me or the buyer or the title co of this matter so we were all left stranded with no updates or communication. Was told the manager would call me..hector gonzalez. Never received a call to this day. Only person that was responsive (and it wasnt even in her job description) was Lekeshia Cunningham who deserves a 5 star review for picking up the slack of this whole loan team. Thank you Lekeshia.
Review by Roney Williams for Manuel Rodriguez
Completed transaction on February 1, 2022
This was without a doubt the worst experience I have had dealing with a company. Very unprofessional and no one seemed to care about moving the deal through.... I always had to ask to get things done but more important than that It was if they really didn't care. I was promised things throughout the deal...(The check is in the mail) but come to find out the dog ate it and another has to be cut but only after me prodding them....NO FOLLOW UP!!!! Although I am currently dealing with them I would recommend that you run for the hills and not deal with this company....
Review by Christina Rhyne for Stefan Japowicz
Completed transaction on January 31, 2022
When I originally signed up to see refi options, I was given one name. When I asked for clarification and for call backs, I received nothing or an out of office. It wasn't until I requested a supervisor and a denial in signing that someone reached out. Started great, middle was terrible. Ending was better.
Review by Margaret Proctor for Aaron Walker
Completed transaction on January 30, 2022
Our experience was a disaster. The expenses and hardships we incurred due to the numerous delays kept adding up. Aaron sent an inflammatory email to our seller’s realtor. Unbelievably terrible experience.
Review by Christopher Dreher for Ronaldo Ayala
Completed transaction on January 30, 2022
Ronaldo’s processor Bige was very unprofessional to work with. I am in real estate and deal with lenders and processor on a daily basis and never had this experience. She would ask for something and we would provide and not get any type of response, the next day I would ask if we where good and she would then reply that what we provided was not sufficient. This put our closing 2 weeks late. Very poor communication and unprofessional.
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