New American Funding Reviews

If Randy and is employees knew what documents to ask for up front because it was over a month of back and forth of them asking for random pieces from tax returns when all along they needed the whole tax return and it almost made me miss my deadline. I was also never told how my down payment would be processed till 2 days before closing which left me know time to get that together.

What a joke of a lender. The buyer of my property has been dragged through the ringer. I've never heard more excuses from "our underwriter just went on medial leave" to "we can't verify buyer's residency," even though no attempts to verify were disclosed or documented. After two extensions, many rescheduled closings, I'm just going to sum it by saying BEWARE OF THIS LOAN CONSULTANT's lack of experience and professionalism.

It’s a lot to say, but overall it was a horrible experience from the Beginning middle and even the end at closing. He was rude and dishonest. All the paper work was wrong even at closing. I almost gave up before and during closing. We still don’t have the emotion of getting a house and being a first home time buyer because it was so frustrating and the experience. I’m so tired of even mentioning his name that I get aggravated.

Not a lender that does his due diligence with clients. Pre qualifying letters mean nothing from this lender. I will will advise my clients not to accept an offer again where he is the lender.

Had my house under contract for 7 weeks and we were suppose to close on Tuesday 2/18/2020 I got a text from my realtor saying there was no longer a deal because this lender did not do his job in so many ways I have heard nothing but bad things about this lender as an investor and flipper if I ever see he is handling the financing on the deal I will immediately reject the offer !!!!!!

I have been working with Rita for right at a year. I have been told countless times wrong information that impeded on my closing. I have spent more money than I have should to make this deal work. The lack of communication was the main disconnect, the lack of empathy that wasn’t shown for me in the matter when it was needed. Overall, she was able to get the deal done however it cost me to be extremely traumatized by the home buying experience.

Poor communication throughout the process. Was told our first payment due date was going to be later and then found out was due 1 month sooner so we did not budget accordingly. Nothing in the process went smooth. Loan document mistakes were made and waisted our time. The whole experience has left us deeply upset. If things were not able to be done I wish I would have been given an honest assessment of the situation.

The company needs better organization, communication, and overall service. I had to call corporate to help resolve the issue I was having. Corporate stated they would have someone from management call me and I have finally closed and I have yet to here from any type of management. I would never use this company again and would worn everyone to stay away.