New American Funding Reviews
Review by Suzanne L Munoz for New Petrillo
Completed transaction on September 15, 2025
I do not plan to elaborate at this time. However I am pursuing legal counsel of this entire transaction, to include both brokerage firms, and affiliatesof this transaction.
Review by Elaina Marie Holland for New Davis
Completed transaction on September 12, 2025
Horrible Commnication from start to finish. Was told and given different information throughout the process. Several calls and emails never answered. Felt pressured to close without accurate information or knowledge of the entire process. I would never recommend New American Funding, we feel like we lied to from the begin and the process was never explained. Zero customer service and regard for the customer feel like it's all about New Funding closing deals to benefit themselves.
Review by Aaron Sanders for Transitional LO
Completed transaction on September 10, 2025
They conspired with the title co. to change language in the CD causing unnecessary escrow and closing costs to fall on me instead of the seller. You are a criminal organization with no respect for
Review by Karen H Ragland for New Davis
Completed transaction on September 8, 2025
Horrible communication
Review by John Terhell II for New Burnevik
Completed transaction on September 6, 2025
To have been provided with accurate information. To not have to provide information or documents in a desperate fashion especially when the were not needed. To receive return phone calls or texts.
Review by Ashley Krall for Jonathan Marloe
Completed transaction on September 4, 2025
If Jonathan would actually answer his phone. If my payoffs were actually correct. If I wasn’t told one thing and disclosures said something totally different. I would have loved to receive correct checks to my payoffs but nobody answered or made this timely to get corrected BUT Jonathan did say he would before the loan closed. WRONG! Now I’m left with useless checks that nobody in the company will fix.
Review by Briana Leigh DeLeon for Transitional LO
Completed transaction on September 4, 2025
Communicate fully with clients -- you copy 13 people on some emails and 0 on others. If a team is large, someone needs to be point in order to ensure that all aspects are communicated clearly. Multiple portals should not mean that a client has to upload and send the documents multiple times because no one is able to access or understand the portals. A great deal of additional stress and work was placed on the client due to the lack of communcation between employees and systems.
Review by George Perez for Rick Hara
Completed transaction on September 2, 2025
The experience with Rick was disappointing and stressful. What began as a promising process turned into errors and communication failures that jeopardized the closing. This loan officer is not recommended for a smooth and reliable mortgage process. Luckily we were able to close, but I give him no credit in that.
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