New American Funding Reviews
Review by Michael Ramage for Tania Murray
Completed transaction on November 24, 2020
Slow service, request for documentation previously submitted. Coordinated funding myself in order to close. All appointments were made last minute with little time to prepare. Covid-19 blamed for poor response because so many people wanted to take advantage of interest rates. If you cannot service the customers do not take too many on.
Review by Alejandra Gomez for Tania Murray
Completed transaction on November 24, 2020
Communicate! Don't leave your customers in the unknown, call them or at least answer their calls and/or text. On all your emails it invites customer to call with any questions, whats the point if you all don't answer
Review by Martin Diaz for Tania Murray
Completed transaction on November 24, 2020
It was my first time buying a house so I didn’t know what to expect, overall experience was ok I guess...
Review by Dina Avila for Tania Murray
Completed transaction on November 24, 2020
This was my first time buying a house so I don’t have experience when it comes to buying a house but I was expecting profesionalism at all times. The team does not know the word communication. I know it might not be the easiest time to buy a house due the the obvious reasons but I believe communication was always an issue, with a minimum call to let clients know what is happening and anticipating of the issues that might come but rather they will not answer calls or text until a couple of days.
Review by David Aragon for Tania Murray
Completed transaction on November 24, 2020
Es primera vez que compramos una casa y nosotros hicimos todo de nuestra parte mi esposo trabaja fuera y tuvo que venir a arreglar los últimos papeles para que todo fuera más rápido mande 3 veces la información de mi esposo porque la persona que estaba encargada no estaba 100% enfocada en su trabajo o nose que pasaba realmente espero que mejore el servicio con sus clientes futuros
Review by Karla Jimenez for Tania Murray
Completed transaction on November 24, 2020
Substandard communication! Frivolous statements made by New American Funding which cost a friendship in the purchase of a home from a fellow law enforcement officer who had to relocate out of town. Never returned phone call(s) when stated they would. Would NEVER do business with NAF again! Deceptive business practices is the only thing they are good at. Will share experience within the law enforcement community of well over 1,000 officers.
Review by Ronald Murvin for Tania Murray
Completed transaction on November 24, 2020
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Review by Amos Williams for Kim Arrington
Completed transaction on November 22, 2020
This was my first time buying a home..and the frustration that myself & my wife went through with this staff was ridiculous. The rudeness the disrespect to my wife the professionalism ,the lack of information and communication bad. We was not even able to close on time because of the incompetence. Everyone from the realtor agent to the financing was so disappointing. I would never ever refer this company to anyone buying a home for the first time. Robin my realtor was not what I thought at all.
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