New American Funding Reviews

Geoff was arranging a piggyback HELOC for us through a 3rd party lender, and told us repeatedly everything was on track for closing. Our application was in fact not even processed yet, and we didn't find out until we were AT closing. He was also dishonest the following week telling us it was in underwriting (the 3rd party confirmed it was not). Our closing was delayed by a week and we would have lost the house had we not involved his boss Nick Natale, who did step up and get it pushed through.

Our situation was obviously not a priority, we initiated the process in October of 2018 with the request to close by the new year if possible. As a family transaction, it was quite simple and uncomplicated. After silence for months, the ball started rolling. I was asked to repeatedly provide the same paperwork month after month (pay stubs, bank statements) without any clear guidance as to why it was taking so long. Our closing was canceled twice without appropriate communication.

Very poor to little communication, would not keep me updated on the status of my loan. My emails, phone calls, and texts all got ignored, it’s not my job to repeatedly ask for information that they are getting paid to do. Overall I WILL NOT AND WONT recommend this company.

If he would keep in contact about issues and if he would ANSWER questions that are asked

Stay Away. Charity is condescending, rude, tells clients that she has to take care of others. My son and I were going though her to get a VA loan. My son is Vet and I am not. She told us it was a difficult process. Even a couple of weeks after submitting our application and other required forms Charity still could not tell us how much we qualified for nor provide us with a VA preapproval letter. She even told me I had to claim higher on my taxes on what she said I would need to qualify. We went to another lender told her my son and I were cobuying. Her first words was Lets run your son first. Boom! She said that my son qualified on his own without my income with 24 hours. Charity didn't think once to run my son first. Even though she said we had to start with him. Charity cost me more in income taxes and we lost a house we wanted to purchase. I have everything in emails and texts to back up this review.

Terrible, terrible service from Ivan Carrasquero. If you don't want to risk your money DO NOT go to him. If you don't want to lose your money, don't talk to Ivan Carrasquero

I read lots of positive reviews about the new American funding company and I corrected David Lee to apply for a mortgage.After first call he told we will be qualified based on our situation but after pull out our credits he told he needs more documentation and after I sent him, No response!! Our credit was +790 and we got pre- approved from other lenders. Do not wast your credit score and time with this unprofessional loaner.

I applied to New American Funding about three months ago and have heard back from them about 4 times with excuse after excuse about why they haven't accomplished anything with my application. When I applied online I was not assigned to any local office. I live in Florida but was contacted by someone in California, Jason Baumhover. This company claims to do what traditional banks won't regarding mortgages as per this statement online at nerd wallet: "New American Funding offers FHA and VA loans, works with down payment assistance programs, and seeks borrowers whose credit histories don't fit the mold of traditional banking..." I can tell you that after informing him that I was a self employed contractor he carefully accused me of providing him with a falsified employment letter for my application. After a few weeks I tracked him down to see where I stood in the application process and he told me that his "team" (which I believe is just him and a laptop computer) was working on it. A few weeks later I spoke to him again and he told me that he couldn't get in touch with my new employer. It appears that his "team" doesn't have international calling on their phone lines and could not call my employer, so they had to e-mail him. A few weeks later I contacted him again and he emailed me back saying that his wife was pregnant in the hospital and he wasn't in his office for a couple of weeks, ARE YOU SERIOUS? That is not a valid excuse to not follow through with an application, if you're a serious business you should have a backup plan. So nothing has ever come of this application and I don't expect anything to come of it, except that ever since I put in that application it seems as though my personal information has been compromised as someone else has also mentioned in these reviews prior to me. I would not recommend this company to anyone. I am looking into filing a formal complaint against them.