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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 432,234 reviews

Customers were not compensated for their New American Funding reviews.

1.0 November 2, 2023

Review by Hanh Le for Karen Chiu

Completed transaction on November 2, 2023

Horrible just horrible..she changed my rate 11 days before closing. Unbelievable and very rude never return calls..very rude when spoke to...this has been a nite are.

1.0 October 27, 2023

Review by Charmi Jasani for New Holt

Completed transaction on October 27, 2023

New american funding , my experience was not good. I always had to reach out to your agents. They were never available for me to chat. It was only phone conversation. They said, their were always busy. However, expected me to be absolve at last minute to submit papers and run. They were not mindful or appreciative of my time.

1.0 October 23, 2023

Review by Michael Auger for Christopher Fidrus

Completed transaction on October 23, 2023

Refused to give us a complete list of things we needed to submit in order to get a pre-approval letter. Kept being told we need more and more.

1.0 October 21, 2023

Review by James Arnold for New Anderson

Completed transaction on October 21, 2023

Never gave me a chance I'm already approved waiting for settlement thx for nothing

1.0 October 21, 2023

Review by Alexei Lebedev for Rob Arias

Completed transaction on October 21, 2023

Rude and pushy communication.

1.0 October 16, 2023

Review by Gary Maziarz for Anonymous Anonymous

Completed transaction on October 16, 2023

Absolutely the WORST CUSTOMER SERVICE!! Phone tree sends you in loops, getting an agent is pointless because they don't care or just don't know what they're doing Avoid this lender... they are definitely NOT WORTH YOUR TIME

1.0 October 16, 2023

Review by Gary Maziarz for Anonymous Anonymous

Completed transaction on October 16, 2023

Absolutely the WORST CUSTOMER SERVICE!! Phone tree sends you in loops, getting an agent is pointless because they don't care or just don't know what they're doing Avoid this lender... they are definitely NOT WORTH YOUR TIME

1.0 October 12, 2023

Review by Gilbert M Rocha for Adam Hitz

Completed transaction on October 12, 2023

They kept losing things I sent. Asked for same stuff over and over. Forgot things. They told me I needed my well inspected AFTER they said I was approved. Called me on a Friday after 5pm. I got someone to come but took a long time. Heat index was 120 and the well inspector got sick. They called for pay off quotes over a month before closing. I missed one payment on 2nd mortgage, due to being told to quit making payments but later told I should have. The whole process was stressful and a waste of my money.

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