New American Funding Reviews
Review by Lisa Blood for Melanie Jones
Completed transaction on September 21, 2023
I was very disappointed in the service we received from NAF. I thought everything was fine and any communication we received would suggest that we were on the right track to close the sale of our home and the purchase of our new home on the day communicated, which was given to Melanie 2.5 months prior to the closing date. 2 business days prior to our close date, we found out that our loan had not been locked in until the day before. So our close date on our purchase was moved out a day starting a large domino effect on everyone else involved. This also meant that my family had to spend extra money for a hotel room for the night between our closings.Melanie did not communicate to us that she had failed to lock in our loan in time, rather her manager communicated that to our realtor. And after everything that happened, no one from NAF even attended our closing. It was obvious that it didn't matter that we were extremely upset. This experience has made our decision to eventually refinance with a different company.
Review by Michelle Velasquez for Anonymous Anonymous
Completed transaction on September 20, 2023
Horrible experience with Cristina. They had no knowledge in construction loans, stating it was a learning process for them due to a new system. Promised a closing in 2-4 weeks and continued to push us off for 7 MONTHS. Don’t waste your time!!!
Review by Michelle Velasquez for Anonymous Anonymous
Completed transaction on September 20, 2023
Horrible experience with Cristina. They had no knowledge in construction loans, stating it was a learning process for them due to a new system. Promised a closing in 2-4 weeks and continued to push us off for 7 MONTHS. Don’t waste your time!!!
Review by Danny Navarro for NAF ID#6606
Completed transaction on September 13, 2023
I did not have a good experience working with you.
Review by I Fletcher for New Caraballo
Completed transaction on August 28, 2023
Take my advice and stay away from this company i closed with them recently.. two weeks after closing they call me jus to tell me they made a mistake on my property taxes so my month payment would change from 2,124 to 2,424 told them i cannot afford that cause that wasn’t what i sign for at closing .. they said oh well u sign a paper at closing that can allow them to change the price. So now am stuck in a high payment that i never expect, and it’s not my fault…so please be careful of these company and what they do to get customers then change your payment after
Review by Joshua Andrew for Anonymous Anonymous
Completed transaction on August 19, 2023
They don't reply to emails or phone calls.
Review by Joshua Travis for Anonymous Anonymous
Completed transaction on August 19, 2023
A calendar month is too long to wait for a response to our approval.
Review by Sarah Jacobson for New Jensen
Completed transaction on August 17, 2023
My client was not pleased with the entire process and experience with Andy. Made it so stressful for her.
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