New American Funding Reviews

She was very unprofessional and rude with no people skills to the point of raising her voice, not just to me but my wife, daughter & my son’s girlfriend that was helping complete her requests due to working schedules. Six times she told ME she did not like doing the loans with aid’s assistances when we hit a bump in our process. It would be best if I could speak with someone in person about my nightmare experience.

I have no dealings with real estate. I've never heard of your company, but just got an email asking me to rate you.

Everything

The conversation with both loan officers started well. But very early on the lack of response was evident. My realtor and wife called, emailed and text as did I with slow response. It would’ve have been so bad if that was end of story. The loan (which didn’t exist) a week before closing with all the effort, calls, time and money spent hadn’t been approved. The loan officer didn’t know their rules in a community property state that both husband & wife need to go on paperwork. E weren’t trying to do that. There’s never an excuse for not knowing your business when others time and money are involved. Dylan let us down, offered poor customer service and was too cowardly to call us whenever news wasn’t good. Our file and credit aren’t perfect. We can handle it if the answer is no, but not the incompetence in not knowing it’s a, “no” until five days before closing. Unacceptable!! Never again will we use this company. Thanks for wasting all of our time!

She told my daughter to pay for an appraisal and then denied her day of closing. She didn't even tell her team mates the plan because they was confused when my daughter told them the news. Then when you look up the appraiser and house pop up and the person who did the inspection nothing comes up. This place is scamming people out of their hard earn money. Injustice never prosper

This lady and her people didn't have it together first of all. How she denied my daughter but then her processor and verification people had no clue my daughter was denied. Then this lady going to tell my daughter she didn't want to delay anything that's why she told her to pay for a appraisal that by the way has someone personal address on it and when you search the name nothing to be found, for the so call appraiser. She new what she was doing. Because of her my daughter is not ever going to purchase a home again.

This was the worst experience I ever had. I am a first time home buyer and the loan officer Kay Grice and the processor Marie was not on the same accord. The loan officer got me to pay for an appraisal before I was even approved for the home. The day of my closing I was told by the loan officer that I couldn't get the home due to my business not being two years even though I filled my business for four. In addition she told me that they couldn't contact my previous landlord. So I asked why did she get me to pay for an appraisal before approval she stated she didn't want to delay anything. Then after we hung up the processor called to update me on the status. I told her I was already told I was denied. The processor ask me who told me that because she was not aware. I informed her the loan officer so she told me she will call me back. After that the people who suppose to contact the previous landlord called me. I informed them I'm was the tenant. They apologize and hung up. So to say I was denied and they took my funds they was extremely unorganized when it came to me. I would never recommend them to anyone. They made my experience horrible. I addition the appraisal is from a fake company the address on the paper is a person home address not a business. So the backyard person charged $590. That's ridiculous.

Sorry place to do business with in my opinion! The loan officer was rude and condescending and sounded like a scripted telemarketer. She would send me emails demanding documents I never heard of and when I asked for explanation got rude. I think that was to compensate for her own incompetence. I went elsewhere!