New American Funding Reviews
Review by Dennis Martin for Scott Sheldon
Completed transaction on November 29, 2021
This has been the worst experience I have ever had with a mortgage company. Scott made promises that he could not deliver. He lied his way through the process, and when called out on them, he lied again stating that he did not state that. He was very rude to my wife and I and short tempered. Scott is a GREAT used car salesman!! I will be refinancing my loan ASAP, so Scott makes no money on servicing my loan.
Review by LATERRY DORSEY for Chris Loughnane
Completed transaction on November 26, 2021
A severe lack of communication. A simple ( relatively) prompt response to phone calls, and or emails would have avoided a serious mistake. Could not get answers to simple inquiries regarding a higher appraisal value. Multiple instances of the wrong address on the loan paperwork, on the initial loan documents, the request for Verification of Employment, all the way up to the closing date documents. Just an overall unpleasant interaction.
Review by Timothy Burgess for New Mathis
Completed transaction on November 23, 2021
Brandon and his team dropped the ball. They did not source the funds for down payment which resulted in moving the closing date multiple times. It made it a very unpleasant experience for the buyers. Brandon admitted in email that he was communicating to me about a different client. Given all of the errors, I would expect for Brandon to keep me updated and I often found it difficult to get in touch with him. Overall, very bad experience. Brandon came to closing but the buyers didn't really want him there. I appreciate the gesture but it was out of place. I think brank is probably a good lender but so many things were from with this transaction.
Review by Jackie Binz for John Maguire
Completed transaction on November 15, 2021
Communication between the processor, LO, and the underwriter. The lack of communication and the amount of rudeness made it horrible for my clients.
Review by Elsie Ngwa for New Norman
Completed transaction on November 14, 2021
I was exploited with high interest rate, none disclosure to my about loan change. I requested for my all signed documents with you guys and nothing was done
Review by Howell Jones for Douglas Hansen
Completed transaction on November 9, 2021
EVERYONE I dealt with dropped the ball and should be fired.
Review by Frank Berenguer for Juri Alburishdi
Completed transaction on November 7, 2021
This lady was the worst agent in industry , never call me to explain how is everthing , never respond my calls or text , helpless , unprofesional , i dont like to do these comments but she was a headache for my ane my family
Review by Aja Blanding for New Smith
Completed transaction on November 4, 2021
Horrible communication and meeting his set deadlines and expectations.
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