New American Funding Reviews
Review by Matthew Boyde for Jill Kirkpatrick
Completed transaction on September 10, 2021
I would like to think I wasn’t one of those needy customers, at times I would ask for updates and once if we were eligible for any first time home owner grants. I never heard anything about the grants after being told they would look into it. After asking for updates, I was met with no response or I’ll look into it. All I wanted is communication and I didn’t get it. I answer all of their questions and requests quickly and on a more than timely manner. Honestly I would recommend them to anyone
Review by Austin Overby for Jill Kirkpatrick
Completed transaction on September 10, 2021
We worked with jill for almost a month on getting financial aid for a home. This whole time she set everything up for us from inspections to surveys and engineering reports. And at no time did she care to mention she couldnt finance a single wide mobile home. It wasnt untill a week to closing did she care to mention it. It has completely ruined our chances of buying the home we wanted. I would highly recommend using a different lender.
Review by Pancham Sharma for New Pedraza
Completed transaction on September 10, 2021
Highly unprofessional behavior , Unresponsive, Emails for a conference call and then never turns up .
Review by Daniel Piedra for Jordan Monroe
Completed transaction on September 10, 2021
Communication was fine up until I signed my first disclosure, then it was radio silent. Zero communication until I reached out a couple days before closing at which point I was told he was out of the office on leave. I was left dealing with his manager who was extremely unhelpful and could care less. Worst experience ever. I will never do business with New American Funding again.
Review by Jonathan Yuen for Tricia Molina
Completed transaction on September 9, 2021
Everything went wrong with this file. No supervision, no communication, lots of headaches that we had to tap in several other people just to get answers. She should not be a loan officer and needs to be retrained as something else
Review by Lindsay Woods for Ethan West
Completed transaction on September 9, 2021
We had terrible communication from Ethan West. The only reason our loan closed even nine days after it was scheduled to is because I called corporate to complain. It was by far the worst home buying experience we have had.
Review by James Flattery for Ethan West
Completed transaction on September 9, 2021
at first it started out good. then I would not hear back from him. he did not forward my information I sent to the processor. The processor had to do a lot of the work for me. the first paper work that came to me to sign at closing was wrong. Again I had to have the processor get this fixed for me to sign the next day. The processor I give 6 stars in my case.
Review by Robert Chambers for Robert Martin
Completed transaction on September 9, 2021
Robert Martin was great to work with but when it was turned over to the processor it was a different story. You will have to ask the buyers about the problems they had.
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