New American Funding Reviews
Review by Roman Garcia for Richmond Huynh
Completed transaction on September 9, 2021
My experience would have been better if the following was improved: customer service, professionalism, honesty, communication, faster processing of application and ability to close.
Review by Todd Hudson for New Bui
Completed transaction on September 9, 2021
Jacqueline was very friendly and had kept me updated through the process. She made the process easy without a hitch. Great Thanks to Jacqueline
Review by BRADLEY NICHOL for New Coakley
Completed transaction on September 9, 2021
Communication
Review by Jimmy Parham for Edward Chase
Completed transaction on September 9, 2021
Having Another loan officer check on customer when their loan officer is out would be great. We went 3 weeks with no communication. Slipping in a $1380.00 fee the day before your planned to close is a horrible way to do business. Edward had all my information requested in the first 2 days when we started this process. There is no reason fees are unknown until 16hrs before we close and 13 weeks after we started the process. I have never been so mad during a business transaction in my life.
Review by Alexus Haymon for Christine Miller
Completed transaction on September 9, 2021
The communication all together was horrible. I felt that as a buyer I was having to do my lender’s job. I was calling the title company, making my own appointments, and my realtor was doing stuff the Christine was supposed to do. I should have been relaxing and packing but that wasn’t the case. I am still waiting for paperwork from them And I’ve been in my home over three months. I would never do business with them again not recommend them to anyone.
Review by Darren Burke for Sam Alabed
Completed transaction on September 9, 2021
Said we didn’t have to pay anything to escrow, and before closing they took over $2500.00 out of what we were suppose to get at closing.
Review by Troy Thoman for Sam Alabed
Completed transaction on September 9, 2021
Timely communication. A process that took less than 5 months.
Review by Vincent Oddo for Elizabeth Vazquez
Completed transaction on September 9, 2021
Elizabeth Vazquez costed me over $10,000. She made an $8,000 typo that costed me every bit of equity in my home. She lost paperwork. She had me sell a family heirloom for $3150 less than it was appraised for and lost the receipt I sent her. She promised to personally put my family in a hotel if the closing got pushed back and that was a lie too. So I paid $500 for a hotel for a week and $280 to keep the uhaul an extra week. NAF gave $1000 credit. Do the math I lost almost 11k cuz of E. Vazquez
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