New American Funding Reviews
Review by Natalie Cook for Nick Giangrande
Completed transaction on September 9, 2021
Nick was incredibly nice and answered all my questions prior to me moving forward with New American. As soon as I was in the system I stopped receiving any regular updates. I had to reach out multiple times to get updates. When he replied he sent very vague replies that told me nothing of substance. I also ended up paying a lender fee that I was told I would not have. Nick didn't inform me that I would be charged. I felt like I was taken advantage of and lied to.
Review by Jason Baudendistel for Chris Cooke
Completed transaction on September 9, 2021
I had a much better experience with the processor. He did all the work and answered all my questions
Review by Maximo Telarroja for Chris Cooke
Completed transaction on September 9, 2021
Complete lack of communication, ignoring emails, stating that processes have been completed and finding out that they are not. Completely unprofessional.
Review by Ronald Marcelle for Andy Kim
Completed transaction on September 9, 2021
Andrew and entire team were laughably inadequate during the entire process once acquiring my business. Couldn't provide a date for the completion of the appraisal causing me to request 3 escrow extensions. Repeatedly asked me for the same financial documents, including five days in a row. Conveyed they were skeptical of how I'd pay the down even after I had paid it. Didn't know what a 1031 exchange was, didn't allow a credit to be applied to my closing and forgot to include my home insurance.
Review by Adam S for New Sheats
Completed transaction on September 9, 2021
I contacted Shawenti Sheats to inquire about refinance rates. After reaching out to multiple companies, I asked if Shawenti could meet or beat the best offer from a competitor. After ensuring me she could, she asked for a few hours to speak with her management. By the following day, I hadn't heard from her, so I asked for an update and was told "Im (sic) sorry...I will have an answer today...hang on." That was the last time she sent me any communication despite another follow up email from me.
Review by Selvin Bran for Ivan Carrasquero
Completed transaction on September 9, 2021
We were lost after the second week, till the end of the process. Paperwork was confused, different amount and the lack of communication was terrible. I provide everything on time to avoid any possible delay however they pushed twice the closing without any valid explanation. My moving company had all my stuff for 17 day due to delays of the closing that at the end cost me an extra $800 in moving cost. I wouldn’t recommend doing business with New American founding. They not respect your time
Review by Jennifer Wartenbee for New Sullivan
Completed transaction on September 9, 2021
Nothing was personable and 99% of communication was through email. When a call came in, it was rude and like I was bothering them and a hassel. Will not recommend to friends nor when I look for another place, use her services again.
Review by Marlin Starr for Zach Davison
Completed transaction on September 9, 2021
No communication. Still waiting on answers on why my insurance and taxes have not been paid that are past due from my escrow. Have sent several emails and made several calls with no answer. Finally received an email from his supervisor, but I still do not have the answers to my questions about why my insurance and taxes haven't been paid. I have since emailed his supervisor back several times and now he won't answer me.
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