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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 432,234 reviews

Customers were not compensated for their New American Funding reviews.

1.0 September 9, 2021

Review by Gregory Mahoney for Quynh Pham

Completed transaction on September 9, 2021

Got a VA refinance. Nothing went as promised. charged me for a rate extension that was only needed because they were not giving my account any attention. Signed 3 or 4 closing disclosers. took 80 days

1.0 September 9, 2021

Review by Adam Jacques for New Donohue

Completed transaction on September 9, 2021

I basically had to help my client with this transaction as they had difficulties as well. Communication was terrible in my opinion and had I not known how a transaction works, it could have been worse.

1.0 September 9, 2021

Review by James Masco for Robert Sides

Completed transaction on September 9, 2021

When I first spoke to Rob, he seemed knowledgeable, friendly, and attentive. The moment I told him that I had eliminated the other lender that I had been considering, everything change, and my entire experience became a complete nightmare. Suddenly, Rob never answered the phone, never had any answers for me, and immediately stopped checking in on how things were going. Once he got our business and knew we were locked in, he stopped caring. I have plenty more to add, but am limited characters.

1.0 September 9, 2021

Review by Armando Perez for Jarrod Harris

Completed transaction on September 9, 2021

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1.0 September 9, 2021

Review by Michelle Perez for Jarrod Harris

Completed transaction on September 9, 2021

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1.0 September 9, 2021

Review by Walter Tucker for Jarrod Harris

Completed transaction on September 9, 2021

Jarrod Harris was unprofessional, unreliable, an mostly unresponsive during my entire refinance process. He somehow lost my appraisal information, which delayed the entire process. he told me I could refi using my rental income, which turns out wasn't true, delaying the refi even more. And on the day of signing docs I found out that he actually charged me nearly $1000 to lower my interest rate when he told me I wasn't being charged. He lied to me. I've never work with New American Funding again.

1.0 September 9, 2021

Review by MILIND SHASTRI for New MollerKnight

Completed transaction on September 9, 2021

She is a disaster...was assigned to me on 10/25/19. She sent me her info in an email.. since then it was a chase trying to get my loan papers and refinancing started..I send out multiple reminder emails to no avail..she did not do anything at all...and stopped responding to my email too. Fire this dummy and get someone who reflects the true value of your company....this sort of behavior and delay is abominable...

1.0 September 9, 2021

Review by Tara Yuricheck for Heather Scruggs

Completed transaction on September 9, 2021

We learned about New American funding through Lending Tree and were contacted quickly submitting our form. Heather was nice during initial calls but things went downhill quickly, The process was slow and communication was awful. There were mistakes made like not factoring both of our incomes for loan. We contacted management after zero responses to multiple emails. We went with another lender and we closed with them yesterday, had zero issues. Please look elsewhere for mortgage loan!

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