New American Funding Reviews
Review by Traci Kendrick for Ted Christman
Completed transaction on September 7, 2021
Ted was not following up on file which led to a costly delay in closing. He told us was in processing but a processor was not working on file at all
Review by Kasey Harrison for Ted Christman
Completed transaction on September 7, 2021
Honesty and better preparation
Review by Den-Nela Cody for Ted Christman
Completed transaction on September 7, 2021
Information was not properly given. Very poor communication.
Review by Ritu Shukla for Stephen Bergdahl
Completed transaction on September 7, 2021
No communication after initial document had over. Unwanted delays. No response after multiple calls/emails.
Review by James Hamilton for Stephen Bergdahl
Completed transaction on September 7, 2021
Do not work with Stephen or Trevor at New American Funding. They will intentionally try to mislead you. When they were challenged with the facts and asked to resolve the issue they have now gone 2 weeks without providing an update.
Review by Mychi McDole for Robert Page
Completed transaction on September 7, 2021
Communication
Review by Jared Rondeau for Robert Page
Completed transaction on September 7, 2021
Documentation that was needed for the appraisal report was sent 2 week in advance. The agent did not forward this documentation to the processor. This delayed out closing. To make matters worse Robert Page lied about the situation which we quickly provided proof otherwise. To make matters worse, the delay in closing put us beyond of rate lock expiration. Robert then wanted us to pay for the extension. A simple apology for dropping the ball would have been appropriate, but of course not!
Review by Kristie Putman for New Gray
Completed transaction on September 7, 2021
She was nearly impossible to get in touch with and did not respond to voicemails and emails. When I was able to communicate with her my concerns that the process was not moving forward in a timely manner she had no since of urgency and did absolutely nothing to move the deal forward.
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