New American Funding Reviews
Review by Cory Hall-Martin for New Gray
Completed transaction on September 7, 2021
Working with this company has been a nightmare. There has been horrible and inaccurate communication. I have had to call and email this company so many times it’s ridiculous. It’s taken me 6 months to close on a refinance because of the lack of communication and even when I fid Close there was so many barriers. Would never recommend this company to anyone
Review by Brianna Harris for New Gray
Completed transaction on September 7, 2021
Lyndsey was helpful and pleasant at first. Once we went into the processing phase, she was impossible to get a hold of. She gave us wrong/misleading information and the entire process took way longer than she estimated... causing us to run into issues with coordinating our existing loan payments due. Now that we are finally set up to make 1st payment with auto pay, NAF has already sold our loan... which we specifically asked Lyndsey if they did a and she said they usually hold onto them. Liar.
Review by Rodrigo Dominguez for New Gray
Completed transaction on September 7, 2021
Not sure who runs your credit, gives you an estimate and then doesn’t respond to any follow up emails. Maybe cause it looks like a ridiculous fee stacked in there... I’d expect the average mortgage lender to at least reach out after giving an estimate. Clearly doesn’t want my business.. waste of getting dinged on my credit. Avoid.
Review by Wallace Troutman for Addison Altizer
Completed transaction on September 6, 2021
not loosing things sent over and over. When something is received acknowledge it so you don't wonder if it was received. sending emails back to me with my social and ect un masked. I sent it with password protection. this is why the number 1 source for identity theft is mortgage brokers according to source I read on the internet. Flat out lied about the approval I asked. I asked for the underwriters approval to go with him and he sent me the worthless pre approval when I asked for fin
Review by Ricardo Tyson for Jeff Glick
Completed transaction on September 6, 2021
Better communication, less text and more phone calls.
Review by Corishneka Greer for Jeff Glick
Completed transaction on September 6, 2021
Nothing
Review by Kenya Mitchell for Jane Schatz
Completed transaction on September 6, 2021
Jane exemplified unprofessionalism from the day that my client's file was transferred to her. Everything was last minute, the communication wasn't efficient, there was always an excuse to why things weren't done or how it was someone else's fault. Our 11am closing didn't get closed until, 9pm because the file nor the funds weren't there. For a Monday morning closing everything should have been there by Friday evening. Completely unacceptable.
Review by Lawrence Williams for Jane Schatz
Completed transaction on September 6, 2021
Terrible at her Job!! I'll make sure other Vets know to stay away from this company
Stay one step ahead