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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 432,234 reviews

Customers were not compensated for their New American Funding reviews.

1.0 August 19, 2021

Review by Michael Erlandsen for Anonymous Anonymous

Completed transaction on August 19, 2021

Would of been nice to close on time instead of waiting on 3 different dates. Took three months to close, June - September. Notary was NEVER sent to me when out of town. I was told if I was out of town that would be no problem, well I guess it was a problem since a Notary was never sent to me when I was out of town. They waited till my termite inspection expired. Had to get another inspection. Having to keep sending same documents that they couldn't seem to get it together. Such a mess and more.

1.0 August 19, 2021

Review by Lourdes Galvez for New Meraz

Completed transaction on August 19, 2021

Comunicación is imperative at al business level. Keeping a commitment reflect los your professionalism.

1.0 August 19, 2021

Review by Peter Rutherford for Steve Schauer

Completed transaction on August 19, 2021

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1.0 August 19, 2021

Review by John Taylor for New Allsopp

Completed transaction on August 19, 2021

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1.0 August 19, 2021

Review by Daniel Romney for Anonymous Anonymous

Completed transaction on August 19, 2021

Dealing with Ryan Sparks on my mortgage quickly became an extremely stressful and unpleasant experience. Right off the bat I was having to contact him or his assistant asking for updates due to the lack of communication. I would go over a week with zero communication about the status of my mortgage. Due to what seemed to just be a lack of attention on my mortgage file, the process took months and my closing date even had to be pushed back due to the lack of attention.

1.0 August 19, 2021

Review by Laila Jager for Anonymous Anonymous

Completed transaction on August 19, 2021

Terrible communications, updates. In the last minute decided that the buyer is making too much money for USDA loan. I had to send several emails to get any answers.

1.0 August 19, 2021

Review by Talechia Plumlee-Baker for Anonymous Anonymous

Completed transaction on August 19, 2021

Clear communication and transparency lacked, to say the least. A late closing with no clear explanation.

1.0 August 19, 2021

Review by Jasiel Sampayan for Ed Kami

Completed transaction on August 19, 2021

One very important thing that I was upset with NAF is no open communication, no updates, no calls or email. The total process of refinancing is sucks! Staff are very incompetent! I would not do any more refinancing with NAF in the near future nor recommend them to my friends and family. I really have bad experience with NAF. It seems like those staff don't know what good customer service is.

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