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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 431,913 reviews

Customers were not compensated for their New American Funding reviews.

0.7 September 1, 2026

Review by Kelly Nelson for Chase DuPree

Completed transaction on September 1, 2026

Better communication. Faster processing.

0.7 August 29, 2026

Review by Jennifer Joyal for Moe Alzayadi

Completed transaction on August 29, 2026

Communication from both Moe and Brian was not good at all. There was very little communication as a whole, and when there was communication it was a lot of back and forth, each person saying different things, information left out, etc. This was terrible experience, I almost backed out numerous times because of the constant extensions and lack of help or communication or understanding of what was going on. One day I would be told something was perfect and acceptable and two weeks later it was unacceptable and an issue that we needed to overcome. From the beginning I was told we would close on the house on July 13th, and every time the deadline came up I would suddenly receive an email with a list of more documents they requested or issues they had, and all in all, we didn't close on the house until August 21st. It was horrible. I could type a novel on my experience with this company to explain all of the issues I had with them, but overall, this was the most nightmarish experience I could possibly imagine and I would never recommend this company to anyone.

0.7 August 22, 2026

Review by James Otoole III for Stanley Coakley

Completed transaction on August 22, 2026

I am not even sure who Stanley is as I have only heard of this person after closing, I have had not one exchange with this person during the entire time I went through the nightmarish mortage process. Sarah was nice and very responsive and tried her best to help answer any questions I had along the way. if someone wishes to have a relationship with a client, I may suggest reaching out to them prior to closing? I had a lot of issues with Rashawn and his boss included . So much so I wish I went with a different lender. I can not personally Wait to refinance out of NAF. stanley if you read this, who are you? And where have you been? A manager may have helped me along my way to get some answers to all the annoyances I had to endure . thanks

0.7 August 15, 2026

Review by Cheng Man Tou for Mitch Payne

Completed transaction on August 15, 2026

A formal complaint will be filled with the state regulators

0.7 August 15, 2026

Review by Lesley Anne Hurwitz for Steve Gouveia

Completed transaction on August 15, 2026

my husband has clearly expressed why we are not pleased with Steve.

0.7 August 14, 2026

Review by Bradford Greer for Evelyn McDonald

Completed transaction on August 14, 2026

working with one person instead of a team that everybody just just passed the blame to somebody else

0.7 August 5, 2026

Review by Kathleen Jensen for Jing Krzeszinski

Completed transaction on August 5, 2026

we discussed a no money down. and when I got to closing they said I needed a $13,000 cashier check, no one said anythiing. so i still cant live in the house as i have NO Appliences.

0.7 August 3, 2026

Review by Cory Howell for Tony Collier

Completed transaction on August 3, 2026

Everything was dragged out stuff was supposed to left at the property wasnt

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