New American Funding Reviews

communication was good

The entire staff is fantastic to work with !

Patrick Alberson made our refinancing process incredibly smooth. He responded to our questions and concerns on a timely manner. Highly recommend!

Everybody was so patient and kind and thorough

Naydne was absolutely amazing. Great communication to us and our realtor. Checking in more than once a week about houses, genuinely caring about us and overall very organized, very pleasant and kind! My only issue we had, this is not against Nadyne in ANY WAY, was Nada. Nada was absolutely horrible. As soon as she got involved the entire experience went sideways. Asking for documents we had already emailed to her and asking to send them again because she couldnt find them, not communicating about having to complete new home buyer course, not communicating to take a picture of our check that was a gift, asking what time we want to close on our house, giving her a time and then finding out SHE didnt turn in paperwork on time so we were unable to get the keys at the time we choose (this caused work issues for taking time off, childcare issues and overall anxiety and extra stress) and asking for signatures on a document the day AFTER we received our keys. She is disorganized, confused and constantly interrupts you while on the phone. She gave us so much anxiety that we were going to loose this house because of her disorganization, lack of communication and overall just an unpleasant experience. If it wasn't for Nadyne, we dont know what we would have done. She is an absolute angel and the company should be proud to have her part of their team.

Robert and Tammy are very helpful to get us approved with refinancing. They are so professional and accessible at the same time, going above and beyond to get us the lower payment we are comfortable paying.

I've had the opportunity to work with Erin Howland from both sides of the transaction—first as a Realtor® referring her to my Buyer Clients, and now as the Lender for my own home purchase. That experience only reinforced what I'd already seen. Her level of communication is unparalleled compared to other Lenders I've worked with. Erin is knowledgeable, proactive, responsive, patient, and exceptionally thorough. She explains every step clearly, offers sound advice, anticipates potential issues before they become problems, and truly advocates for her clients throughout the process. As a Realtor®, I know how important it is to have a Lender who is dependable, keeps everyone informed, and helps transactions stay on track. Erin consistently exceeds those expectations. I trusted her with my own home purchase without hesitation, and I wholeheartedly recommend her to anyone looking for a mortgage professional who combines expertise with outstanding customer service.

Oscar is always available to answer questions to my team. He gets the job done and so far we have closed all our loans no matter what obstacles appear in the way. He simple is the best!